This program will strengthen your ability to build greater trust, deepen your connections, increase understanding at work be it with your internal stakeholders such as staff, peers and managers, OR external stakeholders such as clients and colleagues, resulting in progressive discussion and positive experience.
The course is designed to utilize a specific model of communication, emphasizing by first connecting with yourself and others based on an understanding of needs then techniques that build rapport instantaneously using Neuro Linguistic Programming (skills will be used to allow clients and stakeholders feel at ease and trusting.
This is followed by gaining clarity using Connecting Questioning Skills and using empathy on self and others to enable you to communicate to deliver your message and get others to feel that they are being heard.
Personal Competence (Self-Awareness and Self-Management)
Social Competence (Social Awareness and Relationship Management)
✅ 12th – 13th June, or
✅ 19th – 20th June